Shipping policy
Every pair of New Life Studio 37 earrings is handmade and carefully packaged before it ships.
Processing time: Orders are prepared and shipped within 1–3 business days (Monday–Friday, excluding holidays). You'll receive an email with tracking information as soon as your order ships.
Where we ship: We currently ship within the United States only.
Shipping rates and delivery times:
- Standard Shipping: $5.00, delivered in 3–5 business days after shipping
- - FREE Standard Shipping on orders of $70 or more
- - Express Shipping: $15.00, delivered in 1–2 business days after shipping
Delivery times are estimates and may be longer during holidays or carrier delays.
Address accuracy: Please double-check your shipping address at checkout. We're not responsible for orders shipped to an incorrect address provided by the customer. If you notice a mistake, email us right away and we'll do our best to update it before your order ships.
Lost or damaged packages: If your tracking shows delivered but you haven't received your package, or it arrives damaged, email us within 7 days of the delivery date and we'll help make it right.
Questions? Contact us at rvabrush@gmail.com.